CPD  

How protection can offer a mental health safety net

  • Explain the relationship between mental health claims and income protection
  • Explain the benefit of added-value services
  • Describe insurers’ approach to claims
CPD
Approx.30min

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“Many people living with mental illness feel discriminated against because of their mental health, and can struggle to find the insurance they want and need.

“This online mental health training platform has been developed to improve understanding of mental health and the support that can be offered when engaging with customers.”

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Chloe Cheung is a senior features writer at FTAdviser

CPD
Approx.30min

Please answer the six multiple choice questions below in order to bank your CPD. Multiple attempts are available until all questions are correctly answered.

  1. Why do many people living with a mental illness struggle to find the insurance they want and need?

  2. What is the benefit of added-value services?

  3. True or false, the common consequences of a deterioration in mental health are debt, relationship struggles and job losses.

  4. Under which type of protection cover is mental health the most common claim?

  5. When it comes to talking about mental health with protection advice clients, what does Gilchrist suggest that advisers should use?

  6. What is the key reason why insurers offer policyholders a choice between completing a form or speaking to someone?

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  • Explain the relationship between mental health claims and income protection
  • Explain the benefit of added-value services
  • Describe insurers’ approach to claims

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