Pensions Ombudsman  

Ombudsman orders ‘reckless’ trustee to pay up after litany of failings

Arter determined that the trustee must pay into the scheme “the total amount of the funds transferred into the scheme, including any amount paid to Pension Assist as commission in respect of the scheme’s members’ transfers into the scheme” within 28 days, as well as an interest rate of 8 per cent.

Finally, the trustee has been instructed to pay Ms T and the additional applicants £6,000 each to remedy the “exceptional maladministration causing injustice”.

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Benjamin Mercer is a reporter at FTAdviser's sister publication Pensions Expert